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More than merely the anti-Amazon, the online book retailer and Brands That Matter honoree has built its own community of devoted readers.

How Bookshop.org has made itself a hub for indie stores and book lovers alike

[Photos: Drypsiak/iStock/Getty Images Plus]

BY David Salazar1 minute read

Literary staying power can be hard to achieve: Beach reads don’t often become Penguin Classics. The three-year-old Bookshop.org, which sells books to consumers and facilitates e-commerce for indie bookstores, is earning its place in the canon, cementing itself as a vital resource for local shops and Amazon-weary readers alike.

Its model is simple: Stores link buyers from their sites to Bookshop.org, which handles inventory and ships from a central warehouse, passing part of the revenue (30% of a book’s cover price and part of the site’s 10% profit-share pool) back to the local store. Indispensable during COVID-19 lockdowns, it has also steadily added members in the past three years. As of early August, the platform was serving 1,900 U.S. stores (80% of the American Booksellers Association’s members), which have earned $26 million from Bookshop.org.

The site is also asserting itself as a scrappy Amazon alternative. Last year, it debuted a bit of counterprogramming called Anti Prime Day, which encouraged shoppers to use Bookshop.org to buy books from local stores. This year’s event, which offered free shipping on July 11 and 12, saw $1 million in sales.

Bookshop has also worked to build partnerships with organizations of writers from diverse backgrounds, which have brought exclusive book lists to the site around identity-focused months. “We try to partner with organizations that know more than us and are really connected to those communities,” Hunter says. For AAPI Heritage Month in May, Bookshop worked with the Asian American Writers Workshop. For Juneteenth, it partnered with Black literary group Getting Word Collective to highlight banned books by Black authors, with 10% of proceeds benefiting the collective’s annual Fund Black Literature effort.

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More than being the anti-Amazon, Hunter says Bookshop has become a genuinely independent space for book lovers. “If you look at our bestseller list, it’s completely different from Amazon’s, but it’s completely different from The New York Times’ too,” he says. “Our home page is a hub for all the different stakeholders from the publishing and book world.”

This story is part of Fast Company’s 2023 Brands That Matter. Explore the full list of companies that have demonstrated a commitment to their purpose as a brand and cultural relevance to their audience. Read more about the methodology behind the selection process.

Recognize your brand’s excellence by applying to this year’s Brands That Matter Awards before the early-rate deadline, May 3.

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ABOUT THE AUTHOR

David Salazar is an associate editor at Fast Company, where his work focuses on healthcare innovation, the music and entertainment industries, and synthetic media. He also helps direct Fast Company’s Brands That Matter program More


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