Fast company logo
|
advertisement

Taking a call from your backyard is unacceptable, for one.

93% of Americans have complaints about meetings. Here are their top 8 do’s and don’t’s

[Photo: Wavebreakmedia/iStock/Getty Images]

BY Shalene Gupta1 minute read

“Hurray, more meetings!” said no one ever.

The COVID-19 pandemic has meant we’ve given work a rethink. But unfortunately, meetings are still a mainstay—if not even more prevalent, much to everyone’s disappointment. Mmhmm, a video presentation app, asked 1,000 Americans about their thoughts on meetings, and the response was overwhelming: Nearly 93% had complaints.

Here are the survey’s key findings.

  • The do’s: 64% say a meeting is valuable when it answers questions, and 61% when it ends with next steps.
  • The don’t’s: 79% say talking over others is unacceptable, 65% say having a messy background is unacceptable, 63% say meetings should never have more than 7 people, 53% say taking a call from outdoors is unacceptable, 52% say it’s unacceptable to be more than 3 minutes late, and 41% say eating or snacking is unacceptable.
  • Most employees think their meetings are too long: 47% say over half of their meetings could be cancelled, 42% say the highlight of a meeting is when it’s cancelled. Another 39% admit they’ve booked new meetings to try to get out of existing meetings.
  • Many people aren’t participating: 40% say they prefer to lurk, i.e., to gather info and remain silent; 27% are multi-tasking while others talk; 14% are having side chats about what’s going on; and 7% are zoning out.

One piece of advice? “The best way to transform a meeting is to move away from the monologues and increase dialogue,” the survey’s authors wrote. “Think about transforming single-speaker, large group ‘meetings’ into smaller, less intimidating ‘conversations.’”

advertisement

Recognize your brand’s excellence by applying to this year’s Brands That Matter Awards before the final deadline, June 7.

Sign up for Brands That Matter notifications here.

CoDesign Newsletter logo
The latest innovations in design brought to you every weekday.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Privacy Policy

ABOUT THE AUTHOR

Shalene Gupta is a frequent contributor to Fast Company, covering Gen Z in the workplace, the psychology of money, and health business news. She is the coauthor of The Power of Trust: How Companies Build It, Lose It, Regain It (Public Affairs, 2021) with Harvard Business School professor Sandra Sucher, and is currently working on a book about severe PMS, PMDD, and PME for Flatiron More


Explore Topics