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Samsung’s latest smartphone has been hampered with problems, and now retailers are cancelling orders.

[Video: courtesy of Samsung]

BY Cale Guthrie Weissman1 minute read

It seems that Samsung hasn’t yet figured out a solution to its Galaxy Fold problem. The much-anticipated smartphone that folds in the middle has been hampered with issues. Last April, Samsung sent the device to multiple reviewers to try out the new $1,980 phone. Some testers reported issues with the screen—including one tech journalist who found half the screen entirely unusable. This caused Samsung to delay the phone’s release until it figured out a way to fix the problems the reviewers experienced.

Well, it seems the Galaxy Fold isn’t being released anytime soon—Tom’s Guide reports that AT&T has cancelled all its preorders. “Samsung delayed the release of the phone, which means we can’t ship your phone,” the carrier is reportedly telling customers who wanted to purchase the device.

Reached for comment, a Samsung spokesperson provided me with the following statement:

We are working closely with all of our distribution partners, including AT&T, to deliver the Galaxy Fold to customers as quickly as possible. A new release date for the Galaxy Fold will be announced in the coming weeks. Samsung values the trust our customers place in us and we want to thank them for their patience and understanding.

For now, our superfluous future of a folding smartphone will have to wait. You can read Tom’s Guide‘s report here.

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ABOUT THE AUTHOR

Cale is a Brooklyn-based reporter. He writes about many things. More


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