Fast company logo
|
advertisement

Users have been complaining about sticky keys on as many as nine different models of Apple laptops going back three years.

[Photo: Courtesy of Apple]

BY Daniel Terdiman

Chalk another one up for the Steve Jobs Must Be Rolling In His Grave files.

Today, 9to5Mac reports, Apple acknowledged a series of quality-control problems with the keyboards on nine different models of MacBooks and MacBook Pros, and offered either free fixes or refunds for previous repair work. The models affected will be covered for four years from time of purchase.

In general, the issues–which many users have reportedly complained about since the introduction of the thin butterfly-design keyboards three years ago–involve keys that feel sticky and/or unresponsive. Earlier this month, 9to5Mac had reported on three separate class-action lawsuits related to the keyboard problems.

advertisement

Recognize your brand’s excellence by applying to this year’s Brands That Matter Awards before the early-rate deadline, May 3.

PluggedIn Newsletter logo
Sign up for our weekly tech digest.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Privacy Policy

ABOUT THE AUTHOR

Daniel Terdiman is a San Francisco-based technology journalist with nearly 20 years of experience. A veteran of CNET and VentureBeat, Daniel has also written for Wired, The New York Times, Time, and many other publications More


Explore Topics