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Apple admits MacBook keyboard flaws, promises free fixes

Users have been complaining about sticky keys on as many as nine different models of Apple laptops going back three years.

Apple admits MacBook keyboard flaws, promises free fixes
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Chalk another one up for the Steve Jobs Must Be Rolling In His Grave files.

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Today, 9to5Mac reports, Apple acknowledged a series of quality-control problems with the keyboards on nine different models of MacBooks and MacBook Pros, and offered either free fixes or refunds for previous repair work. The models affected will be covered for four years from time of purchase.

In general, the issues–which many users have reportedly complained about since the introduction of the thin butterfly-design keyboards three years ago–involve keys that feel sticky and/or unresponsive. Earlier this month, 9to5Mac had reported on three separate class-action lawsuits related to the keyboard problems.

About the author

Daniel Terdiman is a San Francisco-based technology journalist with nearly 20 years of experience. A veteran of CNET and VentureBeat, Daniel has also written for Wired, The New York Times, Time, and many other publications

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