Sarah Turcotte

Fast Company Magazine

Turning Hotel Gift Shop Glum Into Gold

Seaside Luxe turns stale gift shops into revenue generators simply by paying attention to them.

Turning Hotel Gift Shop Glum Into Gold

Fast Company Magazine

So Long, Pagers: How WaitAway And Other Wait Apps Are Changing Restaurants, DMVs And More

Or at least more tolerable: How new virtual-queue apps are changing restaurants, DMVs, and more

So Long, Pagers: How WaitAway And Other Wait Apps Are Changing Restaurants, DMVs And More

Fast Company Magazine

Discovery’s True-Crime ID Network Boosts Ratings With Original Programming

How the black sheep of the Discovery media family, true-crime network ID, finally cracked the ratings case.

Discovery’s True-Crime ID Network Boosts Ratings With Original Programming

Tech

3 free daily word games to get your brain going in the morning

Satellites zoom in on cities’ hottest neighborhoods to help combat the urban heat island effect

How a scientist taught chemistry to a celebrated AI

News

Snap is tired of being misunderstood—and it just hired one of the world’s best storytellers

They lost thousands of dollars to scammers on LinkedIn. The platform is fighting back

After a brief streak, venture capital has ditched Black startups

Co.Design

How the travel industry uses scents to improve your vacation—and entice you to return

Forget food porn. The latest Instagram trend is rooted in an ancient way of life

These 7 Catholic churches in Europe are unlike anything you’ve seen before

Work Life

How to avoid ‘rainbow washing’ and recruit LGBTQ talent authentically

Not all work tasks are created equal. Here’s how to put a stop to dead-end work

You really can learn as much from failure as you do success