Matt Mankins

Matt Mankins is the former CTO at Fast Company and founder at FastCoLabs.com.
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Tech

Lessons From Building A Programmed Bookstore

What if you could program a retail environment like you program a desktop application? Miniature computers, pervasive networking, and affordable tablet interfaces make programmed retail environments seem inevitable. Instead of using the familiar mice and monitor for system interaction, a programmed retail operation like my brick-and-mortar bookstore, Lorem Ipsum in Cambridge, Massachusetts, connects cameras, RFID readers, monitors, speakers, and motion detectors to software designed to maximize customer happiness and store profit. But it’s not as easy as just adding sensors and a few monitors to the store. Here’s what you learn when hacking retail in real life.

Lessons From Building A Programmed Bookstore
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