Don Norman

Waste is an enormous problem. But recycling is the wrong solution

Recycling violates every principle of human-centered design, writes user-friendly design expert Don Norman. And business culture is to blame.

Waste is an enormous problem. But recycling is the wrong solution

I’m an expert on complex design systems. Even I can’t figure out recycling

Don Norman wrote the book on complex design systems. He’s as mystified by recycling as the rest of us.

I’m an expert on complex design systems. Even I can’t figure out recycling

I wrote the book on user-friendly design. What I see today horrifies me

The world is designed against the elderly, writes Don Norman, 83-year-old author of the industry bible Design of Everyday Things and a former Apple VP.

I wrote the book on user-friendly design. What I see today horrifies me

What Went Wrong In Hawaii, Human Error? Nope, Bad Design

The author and eminent design researcher Don Norman examines how poorly designed software spread panic in Hawaii–and offers tips for avoiding such incidents in the future.

What Went Wrong In Hawaii, Human Error? Nope, Bad Design

Technology Forces Us To Do Things We’re Bad At. Time To Change How Design Is Done

Distractibility isn’t a human problem; it’s a design problem, writes usability expert Don Norman.

Technology Forces Us To Do Things We’re Bad At. Time To Change How Design Is Done

Technology Forces Us To Do Things We’re Bad At. Time To Change How Design Is Done

Distractibility isn’t a human problem; it’s a design problem, writes usability expert Don Norman.

Technology Forces Us To Do Things We’re Bad At. Time To Change How Design Is Done

Impact

This new Google mapping tool shows cities where they need to plant more trees

6 million American households could face eviction on January 1

Inside the campaign to push PR firms to fire fossil fuel clients

News

As Americans avoid flying, airport shops face economic disaster

Is Salesforce going to buy Slack?

Recall alert: Don’t use this cookware for Thanksgiving dinner

Co.Design

11 Black-owned businesses to buy from this Black Friday

The Netherlands is transforming old ashtrays into bike charging stations

Inside the race to save Notre Dame Cathedral

Work Life

I steered my team through the pandemic. These are the COVID-19 leadership tactics I’m letting go of

My private company is healthy and growing. Do I need to hire a No. 2?

Asian American unemployment is surging during the pandemic