Take a break from Amazon and read this brief history of how Cyber Monday got its name

As you spend the day scanning for great deals on six-piece, non-stick cookware sets, here’s some interesting internet history for you: When the National Retail Federation was thinking about how to brand the Monday after Thanksgiving as a big shopping day, it considered several options. “Black Monday” was out, since that is the term coined … Continue reading “Take a break from Amazon and read this brief history of how Cyber Monday got its name”

Retailers that close on Thanksgiving lose out, says location data

Recently, stores have made a point of keeping their doors shut on Thanksgiving–and even Black Friday–to encourage their employees and customers to spend time with their families. But taking the moral high ground comes at a cost, according to Foursquare, which gathers location data of about 50 million monthly global users of its apps and mines it … Continue reading “Retailers that close on Thanksgiving lose out, says location data”

Walmart owns Black Friday, but Amazon owns Cyber Monday even more

Based on how consumers have been talking about Walmart and Amazon on social media, it’s going to be a busy Thanksgiving weekend for both companies. That’s according to data from Crimson Hexagon, a social media analytics firm, which studied Black Friday and Cyber Monday conversation from October to November 2017.   Walmart leads the pack when … Continue reading “Walmart owns Black Friday, but Amazon owns Cyber Monday even more”

Black Friday is dying

For years, Black Friday signaled the beginning of Christmas shopping. The day after Thanksgiving was a frantic day of driving to the store at the crack of dawn to fight off other shoppers for great deals. For people who truly hated the ritual, I have some good news for you: Black Friday is going away. … Continue reading “Black Friday is dying”

You’ll Never Guess What The First Thing Ever Sold On The Internet Was

Did secure online transactions begin with weed? Groceries? Pizza? Nope.

Pinch, Swipe, Ka-ching: Cyber Monday Shopping On Mobile Devices Up 80%

And of all the electronic shopping aids available, the iPad was king.

Cyber Monday Brings Mobile Shopping Boom. And Social? Meh, Mixed Signals

Although official figures have yet to be released, transactions on Cyber Monday are expected to be record-beating.

Shoppers Beware: 5 Tips For Safer Shopping On Cyber Monday

Shopping online is as natural to some of us as breathing–all the more reason for a quick refresher course in how to avoid being scammed.

Boosting Holiday Profits With The Gift Of Customer Service

Customer service beats marketing, advertising, and promotion any day of the week. It is the single most important component of your business.

Did Retailers Risk Damage to Their Brands Despite Hit Holiday Online Sales?

Cyber Attacks Don’t Take The Holidays Off

How $1.25 Billion Gets Spent In A Day: “Austerity Fatigue” And High Tech

Cyber Monday, Biggest Online Spending Day In History: Shopping Has Changed

Cyber Monday: Marketing Myth No More?