In her 18 years at Amazon, Gianna Puerini has held a number of roles relating to the company’s wide-ranging retail operations. But neither she nor anyone else had ever tackled anything like Amazon Go, the company’s vision of a neighborhood grocery which lets you scan in using an app, pluck products from shelves, and then simply leave rather than waiting at a checkout. Puerini was responsible for turning that Jetsonian concept into reality, a process which involved using ceiling-mounted cameras and a lot of AI software to watch shoppers, identify products, and tally up purchases.
The first Amazon Go store opened to the public in a building on the company’s urban campus in Seattle in January 2018. Now Puerini will determine how quickly the single outpost turns into a chain of stores--and where else its cashier-free technology can go.