Meet Cindy Au, one of Fast Company's 100 Most Creative People 2012

VP of Community and Operations, Homemade

How to expand your customer service

Cindy Au finished her PhD in English a month after taking on the (staggering) work of answering all of Kickstarter's emails. She was head of community at the crowdfunding site from April 2010 to September 2014. Since May 2016, Au has been vice president of community and operations at Homemade.

Fast Company Magazine

Cindy Au

VP of Community and Operations, Homemade

Stories about Cindy Au

The Recommender: Susan Cain, Cindy Au And More On What They’re Loving This Month

Susan Cain, Cindy Au and more on what they’re loving this month.

Impact

Why do synthetic chemicals seem more toxic than natural ones?

This nonprofit is teaching children philanthropy like it was any other kids’ activity

America’s top CEOs say they are no longer putting shareholders before everyone else

Creativity

A fan used 13,000 LEGOs to build this amazing, life-size, fully operational claw machine

Tech billionaires haven’t killed Burning Man’s anti-capitalist spirit—but influencers might

Timeline: Burning Man’s tumultuous past

Co.Design

MIT Media Lab director apologizes for accepting funds from Jeffrey Epstein

This beautiful but terrifying new footbridge has a gap in the middle

This brilliant hydroponic system puts a whole garden on your countertop

Work Life

These 3 weird tricks have helped me beat work procrastination

The worst financial advice I’ve ever gotten

This is how to tell if your boss really likes you