Meet Cindy Au, one of Fast Company's 100 Most Creative People 2012

VP of Community and Operations, Homemade

How to expand your customer service

Cindy Au finished her PhD in English a month after taking on the (staggering) work of answering all of Kickstarter's emails. She was head of community at the crowdfunding site from April 2010 to September 2014. Since May 2016, Au has been vice president of community and operations at Homemade.

Fast Company Magazine

Cindy Au

VP of Community and Operations, Homemade

Stories about Cindy Au

The Recommender: Susan Cain, Cindy Au And More On What They’re Loving This Month

Susan Cain, Cindy Au and more on what they’re loving this month.

Impact

This San Francisco arts organization is not afraid to challenge its tech-world neighbors

This gorgeous book teaches kids about the plight of endangered animals

Another reason to get off your phone: The blue light might be making you age faster

Creativity

Why won’t that one-eyed seagull leave Robert Pattinson alone?

Chinese officials halt release of ‘Once Upon a Time in Hollywood’ over Bruce Lee depiction

No more excuses, fellas: Free the Work debuts its platform to get diverse creators hired in Hollywood

Co.Design

Prices start at $13 at Banksy’s store, if you can answer a simple question

You’ll never guess Airbnb’s hottest destination for 2020. Really.

This haunting short will change the way you look at guns

Work Life

How to thrive as a working couple when you’re undergoing a major transition

How to design a 360-degree review process that actually works

Women bosses face more discrimination (from both men and women)