Cindy Au, Most Creative People 2012

VP of Community and Operations, Homemade

How to expand your customer service

The Most Creative People in business 2012

Cindy Au finished her PhD in English a month after taking on the (staggering) work of answering all of Kickstarter's emails. She was head of community at the crowdfunding site from April 2010 to September 2014. Since May 2016, Au has been vice president of community and operations at Homemade.

Fast Company

Cindy Au

VP of Community and Operations, Homemade

Stories about Cindy Au

The Recommender: Susan Cain, Cindy Au And More On What They’re Loving This Month

Susan Cain, Cindy Au and more on what they’re loving this month.

Ideas

People with disabilities are still twice as likely to be unemployed

Can manufactured homes help the housing crisis?

The EPA’s backwards agenda is the opposite of what consumers want

Entertainment

This charity shirt sends the opposite message of Melania’s jacket

Rebecca Minkoff on creating a brand and workplace for modern women

Top 5 ads of the week: Cannes Lions Grand Prix edition

Co.Design

The toilet of the future is made of mushrooms

Artists and illustrators respond to Trump’s immigration policies

The only Hawaiian shirt you should wear this summer

Fast Company

Netflix fires C-level exec for using racial slurs

Apple admits MacBook keyboard flaws, promises free fixes

AT&T’s Time Warner deal and net neutrality’s end gave us WatchTV