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Bernard Tyson
Most Creative People

Bernard Tyson

Chairman & CEO, Kaiser Permanente

Most Creative People

Kaiser Permanente CEO Bernard Tyson is working to make the patient the center of attention at Kaiser's new health centers. Taking a cue from retail and hospitality, these health hubs are more inviting and comfortable. Members can check themselves in at kiosks, receive texts when the doctor is ready to see them, and have real-time consultations with specialists on wall-mounted touch screens in the exam rooms. Larger facilities will also host health programs for the community and public spaces where members can roam during visits and get important resources for free. Tyson hopes that this new design-driven approach to patient care is not only more affordable and productive, but also improves the patient’s experience.

Bernard Tyson On The Web
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