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Facebook

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Supporting your customers during a crisis helps everyone emerge stronger

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Supporting your customers during a crisis helps everyone emerge stronger

PRESENTED BY Facebook

How Kroger used Facebook as a pandemic communication tool

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

How Kroger used Facebook as a pandemic communication tool

PRESENTED BY Facebook

Four lessons companies have learned in 2020 from serving consumers in distress

In unexpected times of disruption, brands must throw out the old customer playbook.

Four lessons companies have learned in 2020 from serving consumers in distress

PRESENTED BY Facebook

Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Impact

Things are dark right now, but a little laughter is genuinely good for your well-being

This new Google mapping tool shows cities where they need to plant more trees

6 million American households could face eviction on January 1

News

How to watch the 2020 Macy’s Thanksgiving Day Parade live on NBC or free without cable

Last-minute ideas for throwing a great Zoom Thanksgiving

This pandemic bed-couch-desk-massager should be top of your winter wishlists

Co.Design

11 Black-owned businesses to buy from this Black Friday

The Netherlands is transforming old ashtrays into bike charging stations

Inside the race to save Notre Dame Cathedral

Work Life

The science behind expressing gratitude will surprise you

I steered my team through the pandemic. These are the COVID-19 leadership tactics I’m letting go of

My private company is healthy and growing. Do I need to hire a No. 2?