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Supporting your customers during a crisis helps everyone emerge stronger

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Supporting your customers during a crisis helps everyone emerge stronger

PRESENTED BY Facebook

How Kroger used Facebook as a pandemic communication tool

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

How Kroger used Facebook as a pandemic communication tool

PRESENTED BY Facebook

Four lessons companies have learned in 2020 from serving consumers in distress

In unexpected times of disruption, brands must throw out the old customer playbook.

Four lessons companies have learned in 2020 from serving consumers in distress

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Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Impact

Forget hygge: The Danish concept we need now is ‘samfundssind’

Why Apple is giving to the Malala Fund as part of its climate program

Sitting all day? Just 11 minutes of exercise a day can help reverse the effects

News

How drag stars BenDeLaCreme and Jinkx Monsoon reinvented the holiday show in 2020

Watch how face masks in public became the norm as COVID-19 cases spiked

Dish-Nexstar blackout: How to watch ABC, NBC, CBS, and Fox while the companies duke it out

Co.Design

These identical twins built a design shop that rejects systemic racism

Climate change is threatening your company’s building. Insurance won’t be enough to protect it

Brutalism meets bling: 8 stunning coffee accessories for design snobs

Work Life

How this vegan restaurant has defied the odds to become a buzzy Black mecca

A practical guide to working remotely with all 16 personality types

4 questions for working parents to ask themselves to stay mentally fit