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Supporting your customers during a crisis helps everyone emerge stronger

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Supporting your customers during a crisis helps everyone emerge stronger

PRESENTED BY Facebook

How Kroger used Facebook as a pandemic communication tool

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

How Kroger used Facebook as a pandemic communication tool

PRESENTED BY Facebook

Four lessons companies have learned in 2020 from serving consumers in distress

In unexpected times of disruption, brands must throw out the old customer playbook.

Four lessons companies have learned in 2020 from serving consumers in distress

PRESENTED BY Facebook

Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

Customer Playbook 2021: What’s changed and what’s stayed the same in our “new normal”

Impact

The simple reason West Virginia leads the nation in vaccinating nursing home residents

People with disabilities have been disproportionately affected by the economic impact of COVID-19

Paris is turning its iconic street into pedestrian gardens

News

Troubling study reveals how minor workplace slights can trigger suicidal thoughts in depressed people

Actually, Americans are feeling better than you think this winter

Bumble files to go public

Co.Design

Turning trash into treasure: London Design Biennale features gorgeous pieces made from waste

In London, an experimental building houses two very different types of tenants

Architecture criticism matters more than ever, according to a critic bullied by Trump

Work Life

Director Emerald Fennell explains why ‘Promising Young Woman’ doesn’t end how you’d expect

7 tips for starting a successful side hustle

Why equitable workplaces depend on your team’s makeup (not just outstanding hires)