Most Innovative Companies

United Airlines

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2017: Transportation

Stories about United Airlines

United Airlines knows you aren’t sure about flying yet, but searching flights just got easier

The U.S. carrier is launching a new “map search” feature aimed at noncommittal travelers who want to explore their options before buying a ticket.

United Airlines knows you aren’t sure about flying yet, but searching flights just got easier

The middle airplane seat, which everyone already hates, stokes even more fury in the COVID-19 era

Many airlines are pushing out updated health and safety policies for those who still can and want or need to travel. But will COVID-19 spell the end of the dreaded middle seat?

The middle airplane seat, which everyone already hates, stokes even more fury in the COVID-19 era

Here’s how much bailout money industries want to survive the coronavirus crisis

As revenue streams dry up and profits vanish, industries are throwing their Hail Marys and calling up the Fed.

Here’s how much bailout money industries want to survive the coronavirus crisis

The airlines want a coronavirus bailout. Should they get it?

They’ve been in a world of hurt since coronavirus hit, and they’re hoping taxpayers can help out.

The airlines want a coronavirus bailout. Should they get it?

COVID-19 chaos: Here’s how much United, Delta, and American Airlines are cutting back on service

As the coronavirus pandemic rages on and countries enter lockdown mode, businesses that exist to move people from place to place are suffering.

COVID-19 chaos: Here’s how much United, Delta, and American Airlines are cutting back on service

Trump’s COVID-19 travel ban: What to do if you booked a flight to Europe on Delta, AA, or United

Airlines are once again dealing with coronavirus chaos after new restrictions were placed on travel from Europe to the United States.

Trump’s COVID-19 travel ban: What to do if you booked a flight to Europe on Delta, AA, or United

United, Delta, American Airlines offer COVID-19 fee waivers, but what if you booked in advance?

The coronavirus outbreak has would-be air travelers scrambling to change their plans or cancel their trips. Here’s what some major airlines are offering.

United, Delta, American Airlines offer COVID-19 fee waivers, but what if you booked in advance?

Watch flight traffic literally disappear from the skies as the coronavirus hits travel demand

Data from Flightradar24 shows air traffic volume has significantly decreased to and from China’s 50 busiest airports.

Watch flight traffic literally disappear from the skies as the coronavirus hits travel demand

United Airlines is canceling 45 flights a day due to Boeing’s ill-fated 737 Max planes

The grounded problematic planes continue to haunt airlines.

United Airlines is canceling 45 flights a day due to Boeing’s ill-fated 737 Max planes

United Airlines accuses its own flight attendants of an elaborate scam

The airline reportedly unearthed an elaborate system of code words that were used to further the kickback scheme. Even the flight attendant union is angry.

United Airlines accuses its own flight attendants of an elaborate scam

United Airlines pioneers non-binary gender bookings

It’s an impressive first for the airline industry.

United Airlines pioneers non-binary gender bookings

United CEO Oscar Munoz: Learn to listen, improve your emotional intelligence

It’s important to put your ego aside when listening to customers

United CEO Oscar Munoz: Learn to listen, improve your emotional intelligence

Apple buys $150 million worth of plane tickets a year from United

Including 50 business class seats every single day from San Francisco to Shanghai.

Apple buys $150 million worth of plane tickets a year from United

Flying United Airlines? Don’t expect any puppy love

The airline updated its rules about animals onboard flights.

Flying United Airlines? Don’t expect any puppy love

ICE spokesperson melts down over United and American Airlines taking political stands

The official Department of Homeland Security twitter account had harsh words for airlines taking a stand.

ICE spokesperson melts down over United and American Airlines taking political stands

United Airlines risks snack-lash after getting rid of stroopwafels on some flights

Stroopwafel-gate.

United Airlines risks snack-lash after getting rid of stroopwafels on some flights

United Airlines doesn’t want to creep you out with its next app

United is trying to walk the line on personalization.

United Airlines doesn’t want to creep you out with its next app

American Airlines says no more snakes on a plane—or goats or ferrets or spiders

The airline is cracking down on emotional support animals.

American Airlines says no more snakes on a plane—or goats or ferrets or spiders

Four Times Companies Botched Crises As Badly As Facebook

From the BP oil spill to Uber’s very bad 2017, how these companies did or didn’t recover could give hints to Facebook’s future.

Four Times Companies Botched Crises As Badly As Facebook

United Airlines at fault in dog’s death, brand reputation crashes again

To mark the fast-approaching one-year anniversary since security guards dragged a paying passenger (a doctor even!) from his seat on a United Airlines flight, United has done it again. This time they are being (rightfully) lambasted for the death of a passenger’s dog after an incredibly incompetent and/or evil flight attendant told the passenger to … Continue reading “United Airlines at fault in dog’s death, brand reputation crashes again”

Impact

How the COVID-19 pandemic has changed how we give to charity

It would cost just $330 billion to end global hunger by 2030

We need a new definition of corporate climate leadership

News

NYC COVID hot spots: Are you in a red zone? This real-time map will show you

Are you too old for high-intensity exercise? No, says study of 1,567 active seniors

The tyranny and sadness of the endless furlough

Co.Design

How medieval monks helped shape the modern-day office

Why this former BMW exec is betting big on co-living

This designer fixed 6 of Ikea’s most maddening products

Work Life

We need to talk about the bias against child-free employees

My work-life boundary is totally eviscerated—but it’s also what’s kept me sane

‘I’ve been called the Karen of Stop & Shop’: Retail workers on enforcing mask mandates