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Most Innovative Companies

ReplyYes

The World's Most Innovative Companies 2017

Since launching in 2015, ReplyYes has managed to sell more than $1 million worth of vinyl records to music fans. But it’s not just another e-commerce website: The Edit, the startup’s virtual vinyl shop, is actually a chatbot powered by artificial intelligence. It sends personalized recommendations to users, who respond via text to either decline (and help fine-tune the recommendations) or buy the album. Over time, The Edit’s recommendation engine gets smarter about people’s music tastes, like an experienced record store clerk—without all the pretentiousness. 

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2017: Music
Data
staff: 12
users: 45,000
headquarters: Seattle, Washington
ReplyYes On The Web
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