NewsAmazon, Walmart, Target mega-strike: Here’s what to know about the sprawling protestWorkers across the pandemic’s front lines plan to strike together this Friday, on International Workers’ Day.
ImpactWhat’s the most ethical way to get grocery delivery?What you should be thinking about as you try to eat and socially isolate at the same time.
TechWith bars and restaurants closed, boozing at home is boomingAs we shelter at home due to COVID-19, we’re getting more ambitious with the drinks we mix—and sharing our creations online.
Co.DesignThe rise of quarantine UX: How COVID-19 has upended the very idea of convenienceWhat consumers want has changed, but for how long?
TechWhat it’s like to be a delivery worker during the COVID-19 pandemicGrocery and restaurant deliveries are booming, but working conditions are more hectic and dangerous—for just a bit more cash.
TechIn coronavirus’s wake, gig workers are demanding paid sick leaveWhen people who take gigs for companies such as Uber, Lyft, and Instacart can’t work, they don’t get paid. And working could be dangerous.
TechIn 20 years, your boss may track your every glance, keystroke, and heartbeatWhether your boss in 2040 is a person or an algorithm, they’ll be watching.
Work LifeHow yet another gig company is changing rates and hurting workersThe transcription service unexpectedly changed its pay structure this week, following in the footsteps of Instacart and other gig platforms.
TechHere’s what you should tip Uber, DoorDash, and Instacart workersFive percent? Ten? Twenty? As more of our rides, food, and other stuff comes from apps, what’s a fair reward for the humans behind the technology?
TechInstacart delivery drivers are striking this week. Here’s whyInstacart shoppers are “striking” this week. Their demands? A higher default tip in Instacart’s app.
TechInstacart delivery drivers say tips are mysteriously decreasingIt may be due to a technical glitch, confusion over how the app works, or even Instacart skimming tips, as some shoppers allege.
TechTerrible tippers are making underpaid delivery jobs even worseGrocery delivery gig workers on Instacart are complaining of more jobs with low tips, zero tips, or disappearing tips.
NewsWhoopee! DoorDash raises minimum pay from $1 to $2DoorDash says delivery workers will now get 100% of customer tips, starting next month. The company may put as little as $2 from its own pocket on top of that.
NewsInstacart drivers fear that hiding customer addresses puts them at riskThe company has begun hiding the addresses of some assignments until after the driver accepts it—a policy change that drivers fiercely opposed last year.
TechHalf of Instacart’s drivers earn less than minimum wage, labor group claimsAn analysis of 1,400 pay records also shows half earning less than the federal minimum wage of $7.25 per hour, using methodology that the delivery startup disputes.
NewsInstacart offers drivers more flexibility on when and what they deliverTo keep up with demand, grocery delivery service is allowing contractors in some cities to pick up orders on the fly, without scheduling shifts in advance.
TechUnder growing pressure, DoorDash asks drivers how to make things betterFacing critical press coverage, protests, and legal action, DoorDash sent a letter to drivers asking for feedback and seeking suggestions about pay and working conditions.
TechDrive for Instacart and you could make $29.05 for an hour’s work—or $2.74Calculators developed by labor advocates show that many grocery delivery gigs pay well below $15 per hour.
TechThe fight for $15 (per hour) comes to the gig economyWith take-home pay dropping as companies prune for IPOs, drivers for Instacart, DoorDash, and other services are uniting to demand a minimum wage.
ImpactA last-minute Trump administration rule could lower restaurant workers’ wages by $700 million a year
Co.DesignThis new installation reimagines the iconic piano scene in ‘Big’ for the socially distant era