Instacart

How yet another gig company is changing rates and hurting workers

The transcription service unexpectedly changed its pay structure this week, following in the footsteps of Instacart and other gig platforms.

Here’s what you should tip Uber, DoorDash, and Instacart workers

Five percent? Ten? Twenty? As more of our rides, food, and other stuff comes from apps, what’s a fair reward for the humans behind the technology?

Instacart delivery drivers are striking this week. Here’s why

Instacart shoppers are “striking” this week. Their demands? A higher default tip in Instacart’s app.

Instacart delivery drivers say tips are mysteriously decreasing

It may be due to a technical glitch, confusion over how the app works, or even Instacart skimming tips, as some shoppers allege.

Terrible tippers are making underpaid delivery jobs even worse

Grocery delivery gig workers on Instacart are complaining of more jobs with low tips, zero tips, or disappearing tips.

Whoopee! DoorDash raises minimum pay from $1 to $2

Instacart drivers fear that hiding customer addresses puts them at risk

Half of Instacart’s drivers earn less than minimum wage, labor group claims

An analysis of 1,400 pay records also shows half earning less than the federal minimum wage of $7.25 per hour, using methodology that the delivery startup disputes.

Instacart offers drivers more flexibility on when and what they deliver

Under growing pressure, DoorDash asks drivers how to make things better

Facing critical press coverage, protests, and legal action, DoorDash sent a letter to drivers asking for feedback and seeking suggestions about pay and working conditions.

Tech workers pledge not to work for DoorDash until it pays drivers better

Drive for Instacart and you could make $29.05 for an hour’s work—or $2.74

Calculators developed by labor advocates show that many grocery delivery gigs pay well below $15 per hour.

The fight for $15 (per hour) comes to the gig economy

With take-home pay dropping as companies prune for IPOs, drivers for Instacart, DoorDash, and other services are uniting to demand a minimum wage.

Delivery workers: Tip us in cash so companies have to pay us more

DoorDash reveals how much it relies on customer tips to pay its workers

The food delivery service discloses how much of drivers’ income consists of tips, amid widespread outrage among gig economy workers about payment systems.

Instacart is raising minimum pay–again

Just days after setting a $3 minimum for grocery deliveries, Instacart announces new wages ranging from $5 to $10, not including of tips or bonuses.

New documents challenge Instacart’s claim that workers get 100% of tips

Receipts with different pay for two identical deliveries seem to provide the clearest evidence yet that gratuities subsidize Instacart payments, say critics.

Reeling from algorithm glitch, Instacart institutes $3 minimum fee for drivers

A well-publicized case of a driver paid just 80 cents for an hour’s work has prompted Instacart to introduce a new minimum wage.

Instacart is breaking up with Amazon’s Whole Foods: Here’s what’s next