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Most Innovative Companies

American Refugee Committee

Founded in 1979, the American Refugee Committee (ARC) provides services and runs camps for displaced people around the world, from Sudan to Haiti to Kosovo. This year it launched Kuja Kuja, a real-time feedback system that tracks refugees' levels of satisfaction with products and services they're receiving from the ARC, records their ideas for how those services might be improved, and makes that data freely available for everyone to see and use. So after accessing water at a water point or getting healthcare at a clinic, refugees can share their experience and have real input in making the system better. The goal is to give greater agency to the millions of displaced people around the world who live in refugee camps, and to shift people from passive receivers of services to active, discerning, and demanding consumers.

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headquarters: Minneapolis, MN
American Refugee Committee On The Web
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