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If you’re in a situation where you’re being interrupted, here’s how to respond profesionally.

5 things you can do when someone talks over you

[Photo: Archive Holdings Inc./Getty Images]

BY Stephanie Vozza3 minute read

Whether you’re speaking in a meeting at work or having a conversation with a friend, having someone talk over you is frustrating and sometimes it can feel just plain rude. It can happen to some people more than others, says Beth Haiken, executive vice president of the tech PR firm Method Communications.

“This is a particular problem for anyone perceived to not rank or not ‘belong’ at the table,” she says. “My own experience is being female.”

Jill Bausch, leadership coach and author of Why Brave Women Win: Creating Your Path to Confidence and Power in the Workplace, says the problem happens more often to women than men.

“It’s something about our society and our upbringing,” she says. “Different societies bring women up to not be as assertive as they might be for fear that they’ll be called aggressive or—the word I can’t stand—feisty. A man can do the same thing and be called assertive and strong. Women perhaps are a little bit less reluctant to stand up for themselves and therefore [get] talked over.”

If you want the behavior to stop, you’ll need to address it. When you tolerate interruptions, you teach others how you’re willing to be treated. If someone talks over you, here are some things you can do.

1. Prepare a Specific Phrase

Having a prepared response when you’re interrupted can make it easier to acknowledge that it’s happening and get the other person to confirm that it’s now your turn to speak. Bausch recommends finding a phrase that works for you.

For example, you could say, “Would you mind if I finish?” “Then be quiet,” she says. “That’ll often stop someone talking over you.”

What doesn’t work is to say, “Hey, stop talking over me” or “Hey, you didn’t listen to what I have to say,” says Bausch. “I think that brings aggression into it,” she says. “That’s really what you don’t want if you want to have a healthy conversation.”

2. Wait for a Break

Another option is to let the person finish their thought. Then ask, “Are you finished? Because I would like to finish what I was saying.” “Get them to engage in that,” says Bausch. “When they say ‘Yes, I am finished,’ then they will hopefully be willing to listen to what you have to say.”

Matt Eventoff, founder of Princeton Public Speaking, an executive communication coaching firm, agrees. “I believe the best practice is to stop talking, even smile, and wait for the next break, or pause in conversation, even if it is a few minutes later,” he says. “At that point, insert yourself back into the conversation by stating, in a kind voice, ‘As we were discussing earlier,’ or ‘Continuing my thought from earlier.’”

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3. Raise Your Hand

If no break comes within a few minutes of the interruption, raise your hand, suggests Eventoff, especially if you’re in a large meeting.

“It is amazing how executives, and just about everybody, response to a raised hands,” he says. “It works as effectively as it works in school. The overall point is to show professionalism and patience, which further illustrates why the interruption or talking over wasn’t right.”

4. Watch Your Body Language

Position yourself in a more assertive way nonverbally, suggests Suzanne E. Boys, Ph.D., professor educator and interim head of the University of Cincinnati’s School of Communication, Film, and Media Studies. For example, lean forward, make strong eye contact, raise a finger or hand, or touch the other speaker’s arm, if appropriate. “This cues the speaker you are ready to speak,” she says.

Also, stop offering nonverbal and paralinguistic cues that position you as listener. “These cues are helpful while you are listening, but if you want to shift out of that role into the speaker role, indicate that,” says Boys. For example, stop nodding, “mmm-hmmm-ing,” or looking away.

5. Address the Problem Directly

After the incident, Haiken recommends taking the person aside. “Assume positive intent,” she says. For example, you could say, “I’m sure you didn’t do this intentionally, but you interrupted me in the meeting. I know you have great ideas, but could you try to be a bit more aware?”

While it can feel like your thoughts are being dismissed, Boys says don’t take it personally. “Check your assumptions about interrupting,” she says. “Often lower power individuals have been socialized that interrupting is impolite. However, in certain contexts, with certain types of communicators, interrupting is the only way to get the floor.”

Be prepared with some ways to take back the room. “Simply tell the person you are going to interrupt them,” says Boys. “For example, in a conversation with a dominant talker, you might simply say, ‘I’m going to interrupt you here.’ Then, go for it.”

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ABOUT THE AUTHOR

Stephanie Vozza is a freelance writer who covers productivity, careers, and leadership. She's written for Fast Company since 2014 and has penned nearly 1,000 articles for the site’s Work Life vertical More