The last two years of lessons learned have battle-hardened agencies seizing opportunities to build for the future and prepare for whatever crises come next. Government is looking to build long-term resilience, overhaul and integrate systems for greater impact, and make programs and services more equitable and inclusive.
Deloitte has identified 10 transformative trends in government:
- Climate resilience has risen to the top of the federal government’s agenda and has become central to agency missions across all governments.
- Supply chain challenges continue, while government is working to reduce external dependencies and increase efforts to “friendshore” supply chains by creating networks of trusted suppliers.
- Leaders are aiming to rebalance labor markets by investing in new policies, education, skills training, credentialing and employment frameworks.
- Governments are creating interagency structures that break silos and focus on responding to complex community needs.
- Many agencies are establishing or enhancing the role of the chief data officer to eliminate widespread data gaps and incompatibility issues, improve effective data-sharing efforts, enhance cloud infrastructure and implement advanced data management tools.
- Federal agencies are catalyzing innovation by serving as an enabler, funder, convener and ecosystem integrator to accelerate solutions next-generation technologies.
- Increasing public health collaboration with international organizations will enable early warning systems, accelerate scientific R&D and strengthen public health capabilities in low-income nations.
- Leaders are working to bridge the digital divide and redesign digital platforms, ecosystems and infrastructure to help disadvantaged populations access critical services and social care.
- Government is looking beyond traditional methods of communication and focusing on how to better engage marginalized communities and enhance public trust.
- Social care leaders are increasingly integrating data across multiple sources to develop early interventions and adopt a human-centered mindset.
Bill Eggers is the executive director of the Deloitte Center for Government Insights. A noted expert on government reform, he has authored nine books, including: “Delivering on Digital,” “The Solution Revolution,” “If We Can Put a Man on the Moon” and “Governing by Network.”
About the Deloitte Center for Government Insights:
The Deloitte Center for Government Insights produces groundbreaking research to help government solve its most complex problems. Through forums and immersive workshops, we engage with public officials on a journey of positive transformation, crystallizing insights to help them understand trends, overcome constraints, and expand the limits of what is possible. Learn more about the Deloitte Center for Government Insights.
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