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Supporting your customers during a crisis helps everyone emerge stronger

Fast Company and Facebook discuss how leading brands are rewriting their consumer playbooks at the 2020 Fast Company Innovation Festival.

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Facebook helped small businesses connect with fellow business owners and provided them with tools during the pandemic. Hear Michelle Klein, vice president of global customer marketing, discuss some of the innovative ways Facebook helped businesses weather the pandemic.

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FastCo Works is Fast Company's branded content studio. Advertisers commission us to consult on projects, as well as to create content and video on their behalf.

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