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Zoom video outages bring fresh hell to virtual classes and WFH offices around the country

Pandemic life was interrupted for Americans across the country today as the online video service Zoom experienced widespread outages.

Zoom video outages bring fresh hell to virtual classes and WFH offices around the country
[Photo: visuals/Unsplash]

Talk about bad timing.

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Pandemic life was interrupted for Americans across the country today as the online video service Zoom experienced widespread outages. The service has emerged as a vital communication tool during the coronavirus pandemic, with employees shifting to work-from-home schedules en masse and school districts opting for online classes.

A map on the website Down Detector showed outages concentrated mostly in the Northeast and West Coast, with others in Florida, Texas, and the Midwest.

To make matters even more frustrating for parents, the disruption came on what should have been the first day of virtual fall classes for many students.

[Screenshot: Down Detector]
In a series of Twitter posts on Monday morning, Zoom acknowledged the outages and said it was working on deploying a fix.

Shares of Zoom Video Communications were down more than 3% in midday trading.

Update, Monday, 3:17 p.m. ET: 

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A spokesperson for Zoom said the issue has been fixed and pointed us to a tweet from CEO Eric Yuan along with the following statement:

“We have resolved an issue that caused some users to be unable to start and join Zoom Meetings and Webinars or manage aspects of their account on the Zoom website. We sincerely apologize for any inconvenience.”

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About the author

Christopher Zara is a senior staff news editor for Fast Company and obsessed with media, technology, business, culture, and theater. Before coming to FastCo News, he was a deputy editor at International Business Times, a theater critic for Newsweek, and managing editor of Show Business magazine

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