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Voting by app is a thing, and it’s spreading, despite the fears of election security experts

Several jurisdictions are allowing military and disabled people to vote using an app called Voatz, which relies on smartphone security to protect against hacks.

Voting by app is a thing, and it’s spreading, despite the fears of election security experts
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In this age of extreme concern—even paranoia—over election security, you might be surprised to hear that some voters in certain parts of the country are voting from home, using an app.

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So far the vote-by-app option has been reserved for members of the military serving overseas and elderly people who might have physical difficulty getting to the polls. One state (West Virginia) and a number of cities and counties have already used a voting app called Voatz in elections, mainly small ones.

Voatz, a Boston-based startup that’s raised almost $10 million in venture capital, birthed its app at a SXSW hackathon in 2016, and went through the TechStars incubator. Its technology is unique in that it utilizes the biometric security features (such as fingerprint readers and facial recognition cameras) of newer smartphones to verify the voter’s identity. Those security technologies are already used to secure sensitive transactions like sharing financial information and making online purchases.

But election security experts have raised concerns about internet-connected voting technologies. The Mueller report exposed numerous attempts by foreign hackers to infiltrate U.S. voting systems via the internet during the 2016 election. Since then, states and counties have rushed to disconnect all voting systems–including voting machines, tabulators, and administrative technologies–from the public internet. The Voatz app’s use of the internet is the main reason it’s caught the attention of the election security community.

It certainly got the attention of Senator Ron Wyden (D-OR) recently, who has taken a leading role in Congress to advance voting security oversight legislation. The senator wrote a letter to the heads of the National Security Agency and the Department of Defense, asking that the agencies conduct a security audit of the Voatz app.

Wyden also wrote that Voatz claims to have had its technology audited by two independent auditors, but has released neither the details of the audits nor the identities of the auditors. Last week, a Voatz spokesperson told Fast Company that one of the independent auditors was a firm named ShiftState Security, but declined to describe the results of the audit.

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Voatz says its technology has now been used in 54 elections, including pilots in a West Virginia state election, a municipal election in Denver, and a county election in Utah County (the second-largest county in Utah). Until the Utah County pilot in 2019, the Voatz app had been used to collect the ballots of foreign service members only. Utah County is using it as a tool for allowing disabled people to vote from home.

Voting officials in the above jurisdictions have all called the Voatz pilots successful. The West Virginia secretary of state’s office reported that someone attempted to hack into the Voatz app during the 2018 midterm election, but the app’s security software immediately detected and thwarted the attack.

“We just noticed a certain group of people from a certain part of the country tried to access the system,” Voatz cofounder and CEO Nimit Sawhney told CNN’s Kevin Collier.  “We stopped them, caught them, and reported them to the authorities.”

Sawhney didn’t respond to questions from Fast Company regarding its use in the 2020 elections and whether the app’s use would be expanded beyond disadvantaged voters like overseas service members and the disabled to all voters.

A Wyden spokesperson told me Thursday that the NSC and DOD have not yet responded to the senator’s letter requesting an audit. Voatz says Wyden never contacted them directly.

This story has been updated.

About the author

Fast Company Senior Writer Mark Sullivan covers emerging technology, politics, artificial intelligence, large tech companies, and misinformation. An award-winning San Francisco-based journalist, Sullivan's work has appeared in Wired, Al Jazeera, CNN, ABC News, CNET, and many others.

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