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Using AI and live mediators, CoParenter has already helped families resolve 4,000 disputes over custody.

Exclusive: This app helps divorced parents stop fighting over custody and save money

[Photo: Go to Craig Whitehead’s profile
Craig Whitehead
/Unsplash]

BY Lydia Dishman5 minute read

Parenting is challenging, even in the best of circumstances. Guiding the emotional and physical development of another human being is a massive responsibility. Throw a separation or divorce into the mix, and it’s easy to see how much more fraught the landscape can be.

Yet this is a common problem. Research from Penn State emeritus professor of family sociology and demography Paul Amato indicates that between 42% and 45% of marriages in the U.S. will end in divorce, resulting in approximately 50% of children experiencing divorce in their lifetimes. As this data doesn’t include parents who are separated or never married, the number of families impacted is likely much higher.

“In my 20 years on the bench, I witnessed countless families torn apart as they slogged through the family law system, battling over the simplest of co-parenting disagreements,” says Hon. Sherrill A. Ellsworth, former presiding judge of the Superior Court in Riverside County, California. “The reality is that most cases–up to 80%, in my experience–do not require legal intervention, yet that’s exactly where many families end up.”

So Ellsworth combined her legal expertise with the technical expertise of entrepreneurs Jonathan Verk and Eric Weiss to create coParenter, an app aimed at helping families collaborate on custody arrangements, child support payments, holiday scheduling, and other issues without conflict. The app just launched on iOS and Android and integrates texting and calendar tools with AI. Parents also have live, on-demand access to professional mediators who can help facilitate co-parenting decisions.

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Verk says they began testing the app through court-based pilots in March 2017. “The results were astonishing,” he says. “Judges consistently ordered (or recommended) the platform five times more than we originally anticipated.” He says they rolled out another pilot in December 2017, hoping to acquire 5,000 users by the end of March. “We hit that number in the first week of February, validating our thinking that there would be significant consumer demand.” According to Verk, the pilots have resulted in 2,000 parenting plans and the resolution of more than 4,000 disputes. “We currently have 20,000 registered users,” Verk says, 4,100 of whom are monthly active users.

The app itself has a simple interface designed to function like existing and familiar calendar and SMS tools. Parents have access to all communications, agreements, important documentation, and other evidence if needed for a legal setting.

CoParenter enters a small but growing pool of similar competitors including Talking ParentsOur Family Wizard, and Coparently. However, its AI and live chat components are differentiators.


ABOUT THE AUTHOR

Lydia Dishman is the senior editor for Growth & Engagement for fastcompany.com. She has written for CBS Moneywatch, Fortune, The Guardian, Popular Science, and the New York Times, among others More


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