Stone questions the possibility of mobilizing honest word of mouth and mistakenly likens BzzAgent to traditional street-team marketing, but some comments in response to her entry raise an interesting question. Can any incentive-driven word of mouth be considered honest or real? I like to think so. After all, any company working with BzzAgent runs the risk that someone won’t like a restaurant or book — and tell people so accordingly.
The key remains the quality of your product or service. What do you think?
Update: John Moore at Brand Autopsy also questions the legitimacy of BzzAgent’s model.