I’m supposed to be the marketing guru, but I’m clueless.
I lost my cell phone. One year after I bought it. My contract is over. I need a new phone.
I point out that it costs a nickel if I buy it at Amazon with a one-year commitment to T-Mobile.
Well, they say, that’s only for new customers. If I want to STAY a customer, it costs $300.
So, I ask, can I quit and go get it at Amazon?
Nope, they say. If I do, they’ll catch me.