The passenger was a 21-year-old flight attendant who was murdered in the Chinese city of Zhengzhou as she was taking a Didi from the city’s airport hotel to downtown, reports Reuters. The wording of the report doesn’t explicitly state that the Didi driver was the one to murder the passenger, but the apology from Didi suggests that is what happened. Further, after the incident, police posted on Chinese social media warning, “Do not engage in disputes with drivers. Be accompanied when taking rides at night.” The person who killed the woman is still at large.
In a statement, Didi said it was “deeply saddened by and sorry about the tragedy” and that it needs “to step up to win the trust of our users. Our responsibilities in this case are undeniable.” Didi is the largest ride-hailing firm in the world by the number of rides. It has 450 million users in China and gave 7.4 billion rides last year–almost double the number of Uber rides.