GM’s Gig-Economy Car Rentals Are Paving The Way For Its Electric Future

By putting Chevy Bolts on the road, the company is encouraging the construction of charging stations it’ll need to sell more electric cars.

GM’s Gig-Economy Car Rentals Are Paving The Way For Its Electric Future
[Photo: courtesy of General Motors]

General Motors is extending Maven Gig, its car rental service for on-demand economy workers, to Los Angeles today. The company will be also expanding the offering to Boston, Phoenix, Washington, D.C., Baltimore, and Detroit before the end of the year. The 18-month-old program, which provides wannabe Uber, Lyft, and Instacart drivers with wheels for a weekly fee, has already attracted 25,000 members. But GM has motives that go beyond cashing in on the growing gig economy. The company is using its rental service to make the case for electric vehicle infrastructure.


“In a broader sense, General Motors is looking to expand public infrastructure for electric vehicles,” says chief growth officer Rachel Bhattacharya. “We see that as a key enabler of all our future mobility.” Maven Gig pairs drivers with one of several GM models, including its electric Chevrolet Bolt. In exchange for a weekly fee ranging from $189 to $229, drivers get unlimited mileage, maintenance, and roadside assistance. The Bolt also comes with free charging—a cost savings of $70 to $80 per week over a gas-powered vehicle.

2017 Chevrolet Bolt EV [Photo: courtesy of General Motors]
In the last six months, Maven Gig drivers have traveled 1.4 million miles with the Bolt in San Francisco, which has 75 electric vehicles deployed. Overall, Maven Gig drivers have logged 170 million miles since the program started, making the number of miles clocked by EVs alone comparably small. But GM is trying to change that by growing the number of EVs available for rent. There are now 100 available in Los Angeles and Bhattacharya says she’s hoping to double the number of EVs in both regions and bring 20 additional EVs to Boston before the end of the year. For GM, the cost of paying for charging isn’t trivial, but Bhattacharya says the company has the leverage to negotiate rates.

“It’s a much simpler conversation [for us] to go and speak with utilities and infrastructure providers and talk about what we can do and where we can bring more supply online in different markets,” she says. GM is essentially incentivizing the building of public charging stations to make way for its own electric vehicles. “We’re solving that chicken-and-egg situation: “I’m not going to build a charging station unless I know it’s going to get used, [and] I’m not going to buy an electric car unless I know I can charge it,” she says.

Building this infrastructure is important as Chevrolet gears up to deliver the Bolt to dealerships nationally. (Only a small number of dealers were able to order to car initially.) Bolt purchases have been ticking upward since March and hit record sales in July, but industry analysts are concerned the car’s progress will be dampened by Tesla’s Model 3, which at last check has netted around 455,000 pre-orders. In this way GM’s Maven Gig service provides another benefit: on-road marketing.

“The passengers in the car were commenting to the drivers about it and asking about it,” chuckles Bhattacharya. “Asking, ‘Can you give me a promo-code?’ I think they thought they were [GM] employees.” She says GM is exploring whether it can equip renters with information about the cars, making them not only a revenue-generating opportunity but brand ambassadors as well.

About the author

Ruth Reader is a writer for Fast Company who covers gig economy platforms, contract workers, and the future of jobs.