You may have to start fixing your hair before dropping off your bag at the airport. Delta has just announced that it is launching a facial-recognition self-service bag drop, which will be the first of its kind in the United States. That means that Delta will now have to look into your sad puppy-dog eyes as you drop off your bag, which will hopefully encourage them to ensure that your suitcase arrives at the same location as you.
Delta just dropped $600,000 on the tech, which will be tested in four new self-service bag drops at Minneapolis-St. Paul International Airport this summer. One of those machines will test facial-recognition technology that matches customers with their passport photos. According to a press release sent out by Delta, studies have found that self-service bag drops have the potential to process twice as many customers per hour, which frees up time for Delta agents to explain the self-service ticket machines to those bewildered passengers who are always in front of you when you’re late for a plane.