When New York’s Union Square Cafe reopens next month, floor managers and sommeliers will be wearing Apple Watches as part of a new customer service initiative. When a VIP walks into the restaurant, owned by Shake Shack founder Danny Meyer, or “someone orders a bottle of wine, a new table is seated, a guest waits too long to order her or his drink, or a menu item runs out, every manager will get an alert via the tiny computer attached to their wrist,” reports Eater. It’s all part of a partnership with Resy, the reservation systems startup.MB
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