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Samsung really doesn’t want you to use the fire-prone Note 7

Ever since reports first emerged of batteries in Galaxy Note 7 phones exploding, Samsung has been fumbling its way toward the proper response. Now it’s taken a measure that is, as far as I know, unprecedented: It’s pushed out a software update to the affected units that displays a message explaining the risk of fire … Continue reading “Samsung really doesn’t want you to use the fire-prone Note 7”

Ever since reports first emerged of batteries in Galaxy Note 7 phones exploding, Samsung has been fumbling its way toward the proper response. Now it’s taken a measure that is, as far as I know, unprecedented: It’s pushed out a software update to the affected units that displays a message explaining the risk of fire and burns, and asks you to stop using the phone.

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The good news: The company reports that it’s shipped a half-million new, safe Note 7 phones to stores. Owners of the units with defective batteries will be able to exchange them starting tomorrow.

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About the author

Harry McCracken is the technology editor for Fast Company, based in San Francisco. In past lives, he was editor at large for Time magazine, founder and editor of Technologizer, and editor of PC World.

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