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Samsung battery debacle is now an official recall

The Consumer Product Safety Council (CPSC) said today it’s working with Samsung to officially recall millions of Samsung Galaxy Note 7 smartphones. “The lithium-ion battery in the Galaxy Note 7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers,” says in a statement to consumers.  Samsung had been calling it a … Continue reading “Samsung battery debacle is now an official recall”

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The Consumer Product Safety Council (CPSC) said today it’s working with Samsung to officially recall millions of Samsung Galaxy Note 7 smartphones. “The lithium-ion battery in the Galaxy Note 7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers,” says in a statement to consumers. 

Samsung had been calling it a “voluntary exchange program.” That it took several weeks to become an official recall creates the appearance that Samsung may have been trying to underplay the seriousness of the issue, and control the damage to its stock price and reputation.

About the author

Fast Company Senior Writer Mark Sullivan covers emerging technology, politics, artificial intelligence, large tech companies, and misinformation. An award-winning San Francisco-based journalist, Sullivan's work has appeared in Wired, Al Jazeera, CNN, ABC News, CNET, and many others.

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