advertisement
advertisement

The guy behind the “chatbot lawyer” to fight parking tickets is now taking on homelessness

Ever received an unfair parking ticket? There’s a chatbot for that. Earlier this year, Stanford student Joshua Browder created  DoNotPay, a chatbot that has so far overturned more than 160,000 unlawful parking citations in London and New York. Now, the 19-year-old has augmented the bot to ask a series of questions that help the homeless figure … Continue reading “The guy behind the “chatbot lawyer” to fight parking tickets is now taking on homelessness”

Ever received an unfair parking ticket? There’s a chatbot for that. Earlier this year, Stanford student Joshua Browder created  DoNotPay, a chatbot that has so far overturned more than 160,000 unlawful parking citations in London and New York. Now, the 19-year-old has augmented the bot to ask a series of questions that help the homeless figure out their rights. From there, the bot will send a form letter to the local council to help users apply for emergency housing.

advertisement

“Since the success of the robot in appealing parking tickets, users began contacting me, assuming I could personally help with a whole range of issues,” Browder told Ars Technica U.K., adding that he thinks the bot could one day be modified to also help refugees. “I started to receive a large number of messages about evictions and repossessions, and noticed that they were at the highest levels ever recorded. I felt bad that I didn’t have the knowledge to personally help people, especially since they were being made homeless.”

advertisement
advertisement
advertisement
advertisement

About the author

Nikita Richardson is an assistant editor at Fast Company magazine.

More