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Instacart continues to experiment with its model

The company is testing a pickup-only option in several stores in which store employees use Instacart software to take and pack orders, and then customers pick up at the curb. That means no Instacart workers are involved, and it offers partner stores another option where delivery might not be a good market fit. “We want … Continue reading “Instacart continues to experiment with its model”

About the author

Sarah Kessler is a senior writer at Fast Company, where she writes about the on-demand/gig/sharing "economies" and the future of work.

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