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Twitter needs to protect deceased users’ accounts

The late journalist David Carr’s Twitter account was hacked today—Carr’s image, bio, and display name were changed, and the account began tweeting spammy, pornographic links and images. The incident raises questions about what Twitter should do with the accounts of deceased people. Nobody wants to see the account of their former colleague, friend, relative, or … Continue reading “Twitter needs to protect deceased users’ accounts”

The late journalist David Carr’s Twitter account was hacked today—Carr’s image, bio, and display name were changed, and the account began tweeting spammy, pornographic links and images. The incident raises questions about what Twitter should do with the accounts of deceased people. Nobody wants to see the account of their former colleague, friend, relative, or even favorite media columnist turned into a sexbot.

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Facebook gives relatives of deceased users’ the ability to lock down profiles and turn them into online memorials. Twitter should offer a similar option. 

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About the author

Sarah Kessler is a senior writer at Fast Company, where she writes about the on-demand/gig/sharing "economies" and the future of work.

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