Subject: How to follow an email discussion
Netscape's Messenger makes it easy to cut through hundreds of irrelevant messages to track an important conversation. Simply right-click your mouse on the inbox listing for the original message. Then choose "Watch Thread." Later, when you want to see only messages that relate to that conversation, go to the "View" menu, select "Messages," and click on "Watched Threads with New."
A version of this article appeared in the December 1997/January 1998 issue of Fast Company magazine.