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MaxDelivery On Controlling Growth For A Sustainable Business

This video was developed in partnership with American Express OPEN Forum.

Can a company fall victim to its own growth? One-hour delivery service Kozmo.com grew past the point of being viable. Their free deliveries ended up costing more than they made – making way for MaxDelivery, a new company with a sustainable business model. See how founder Chris Siragusa learned from the setbacks he faced with Kozmo.com to turn MaxDelivery into a success.

About the author

Bryan is the Technical Director of Video at Fast Company, FC Studios. He has been a professor at SUNY New Paltz teaching Digital Storytelling, Digital Media Writing, and Media & Society as well as the Technical Supervisor of Video at Hearst Digital Media.

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