• 11.27.13

AT&T and T-Mobile Slug It Out Over A Customer On Twitter

Starring: T-Mobile CEO John Legere in a cameo.

AT&T and T-Mobile Slug It Out Over A Customer On Twitter
[Image: Flickr user Filip Lachowski]

If you’re going to slug it out over a customer, you might as well do it in public, where the rest of us can sit back with some popcorn and enjoy the show.


On Wednesday afternoon, that’s just what T-Mobile and AT&T did. Spoiler: T-Mobile won. Here’s how it went:

Jay Rooney, a disgruntled AT&T customer, tweeted:

A short while later, a T-Mobile customer service rep called Lisa responded with:

Enter (a really snarky) AT&T:


T-Mobile fires back with:

AT&T attempts to wave the white flag…

… when none other than T-Mobile CEO John Legere jumps into the fray:

And snatches away a customer right from under AT&T’s nose:


You can read the full thread here.

About the author

Pranav Dixit has written about everything from megalomaniacal Bollywood stars to Mughal history as a reporter in New Delhi. But secretly, he has always wanted to cover technology.