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"It's really about developing a culture and creating an environment where people feel like they are part of something bigger than they are, where you are able to empower people to operate with freedom, within a frame work. My job is to make sure I set that framework, so that we set out a clear vision mission, the values of the company, the key priorities of the company. And last, but not least, and most importantly, that I lead by example." — Christopher J. Nassetta