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"I try to point out something positive at first and then get around to asking the question in a way that doesn't offend anyone or at least I try not to do that. That's my goal anyway. But sometimes you have to ask a difficult question, but I think that process is always good for an employer and an employee. I've had to ask or answer difficult questions from bosses in my previous life and it's made me just a smarter person and a stronger person." — Curt Jones