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The Future of the Airline Experience

Air travelers are widely using self-check-in options and are impatient for further innovations that give them more control over the process–from ticketing to baggage claim–according to a new global survey by SITA, an air transport communications company. Here, a slideshow of the future of air travel.

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Air travelers are widely using self-check-in options and are impatient for further innovations that give them more control over the process–from ticketing to baggage claim–according to a new global survey by SITA, an air transport communications company. Here, a slideshow of the future of air travel.

About the author

David Zax is a contributing writer for Fast Company. His writing has appeared in many publications, including Smithsonian, Slate, Wired, and The Wall Street Journal

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