04-18-2013

How Evernote Handles Online Gripes

Don’t take Internet complaints personally. And don’t rush to implement the suggested corrective measures, but do pay attention.

BY Erin Schulte

Don’t take Internet complaints personally. And don’t rush to implement the suggested corrective measures, but do pay attention.

ABOUT THE AUTHOR

Erin Schulte is a writer and editor whose work has appeared in Fast Company, The Washington Post, The Wall Street Journal, Harper's Bazaar, and Entrepreneur, among other publications. You can find her on Twitter @erin719nyc. More

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