advertisement
advertisement

Study: Forgotten Passwords Harm E-commerce

A new study from the Ponemon Institute and Nok Nok Labs claims 50% of online customers are frequently unable to complete transactions because they forgot their usernames or passwords. The report, which surveyed ecommerce users in the United States, Great Britain, and Germany, claims customers are more comfortable with one-step verification such as Facebook logins, or alternative methods such as biometrics.

advertisement
advertisement

Call for Most Innovative Companies entries! Apply now.

500+ winners will be featured on fastcompany.com. Final deadline: 9/23.