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The Leadership Philosophy Of Southwest’s Herb Kelleher

Be there when (employees are) having problems, and stay out of their way when things are going well.

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Be there when (employees are) having problems, and stay out of their way when things are going well.

About the author

Erin Schulte is a writer and editor whose work has appeared in Fast Company, The Washington Post, The Wall Street Journal, Harper's Bazaar, and Entrepreneur, among other publications. You can find her on Twitter @erin719nyc.

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