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Redefining Service

(Innovations) that radically redefine the delivery of a service are relatively rare. Service redefinition requires deep insight into how to meet clients’ needs.

(Innovations) that radically redefine the delivery of a service are relatively rare. Service redefinition requires deep insight into how to meet clients’ needs.

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About the author

Is a journalist and recent graduate of the University of Chicago. Follow her on Twitter at @Jessen_O

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