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The Reaction Of United Airlines To Losing A 10-Year-Old Girl

If bad PR is what it takes to get [United Airlines] to pretend to care, then it is a further reflection of how horrible they have become.

If bad PR is what it takes to get [United Airlines] to pretend to care, then it is a further reflection of how horrible they have become.

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About the author

Erin Schulte is a writer and editor whose work has appeared in Fast Company, The Washington Post, The Wall Street Journal, Harper's Bazaar, and Entrepreneur, among other publications. You can find her on Twitter @erin719nyc.

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