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Create With The Customer: How To Build An Intimate User Base

Tackling issues as they arise is just a way of falling behind. Motorola Solutions CTO Paul Steinberg explains how to solve problems before users know they have them.

Create With The Customer: How To Build An Intimate User Base

About the author

Drake Baer was a contributing writer at Fast Company, where he covered work culture. He's the co-author of Everything Connects, a book about how intrapersonal, interpersonal, and organizational psychology shape innovation.

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