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CSR: Right on Target

Today’s The New York Times article, “Target’s First Store in Manhattan Took a Decade of Wooing” describes how Target laid the groundwork to open a major new retail outlet in Harlem. According to the article, Target invested a decade in getting to know the community, its leaders and its residents, and its needs and interests.

Target

Today’s The New York Times article, “Target’s First Store in Manhattan Took a Decade of Wooing” describes how Target laid the groundwork to open a major new retail outlet in Harlem. According to the article, Target invested a decade in getting to know the community, its leaders and its residents, and its needs and interests. Not only has Target been financially generous in strengthening schools, cultural institutions, and local parks, but the company is also selling locally produced and designed merchandise. Target has made similar preparations for store openings in Queens and other NYC communities.

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Target is the perfect model for the case I have made in this blog and elsewhere that companies can benefit themselves and communities by being strategic about philanthropy and community relations. Fundamentally, Target’s approach is true to its corporate purpose of increasing shareholder value.

I would recommend that Target add a powerful element to its approach: nonprofit board service. By involving members of its management team on local nonprofit boards, Target can achieve additional win-wins:

  1. Make a high impact, longer-term investment in advancing nonprofits that provide education, social services, cultural arts, and health care in the communities where Target has its stores
  2. Develop members of Target’s management team through their participation on nonprofit boards: they’ll learn about board governance, as well as community issues, and participate with peers from other companies and community leaders on the missions, visions, strategies, and fundraising campaigns for nonprofits
  3. Further enhance Target’s reputation for leadership, commitment, and longer-term investment in the community
  4. Leverage its initial investment with more sustained participation, and demonstrate to members of the community that Target’s support will be meaningful for the long haul

Companies that involve their executives on nonprofit boards through purposeful and thoughtful board matching, and train and prepare their managers for effective board service, are truly maximizing their potential to strengthen communities where they have a presence. This is good for the community, and good for business.

About the author

Korngold provides strategy consulting to global corporations on sustainability, facilitating corporate-nonprofit partnerships, and training and placing hundreds of business executives on NGO/nonprofit boards for 20+ years. She provides strategy and board governance consulting to NGO/nonprofit boards, foundations, and educational and healthcare institutions.

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