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  • 06.16.09

You want me to do WHAT? Go Ahead – Injure Yourself.

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Last
week
I introduced a
compelling new web site –
bigthink.com. Its founders, Peter Hopkins and Victoria
Brown
, didn’t have enough initial funding to take competitors head on, so
they had to find different approaches when launching this online expert video
content site.
Bigthink.com faced several challenges and its biggest
was to gain market share and attack its competitors without igniting an
offensive response.

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So how has it done
it? We know that
bigthink.com used one of my favorite patterns, #33:
hide a dagger behind a smile.

But it also used
another unorthodox approach, strategy
#26: injure yourself
.

If it’s good enough for Intel, then it’s
good enough for you

Intel
almost died out of the gates. It was a young memory chip company and wanted to
sell its technology to IBM, which was developing the
first PC. Naturally IBM was wary of building its PC business – what they hoped
would trigger an entirely new industry – around the technology of just one
supplier.

So to settle IBM’s
fears, Intel
agreed to injure itself. It licensed its technology to several of its
competitors, thereby allowing IBM to build the PC around an Intel
chip while spreading its risk across multiple suppliers. And that is one reason
why Intel
is so dominant today (perhaps too dominant according to the European Union).

When bigthink.com approaches media partners, it is not
unexpected that these “would-be” partners experience similar worries. It’s
natural that they would think “If we start using Big Think’s video content and
its own web site starts offering the same content, then won’t we be relying on
our competitor?”

Bigthink.com’s team removes these barriers by injuring
itself. It does not attempt to lock up resources or its partners. It leaves the
cage door open. As Peter explains, “We actually begin meetings saying ‘work
with us, learn from us, and cut us off later if you see the need.’”

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In business school,
they teach us to gain the maximum advantage out of every negotiation. But for
those who see the big picture, it becomes evident that strength does not always
lead to more strength. Often taking the low ground is the path to the high land.

So instead of
approaching your clients and partners from a position of strength, what would
happen if you adopted a position of weakness? Ask yourself the questions below to see what would happen if you
injured yourself.

  1. What do I need from my competitors?
  2. What can I offer them in return?


  3. How can I lower my guard to gain access to my
    competitors’ resources?

About the author

Author of Outthink the Competition business strategy keynote speaker and CEO of Outthinker, a strategic innovation firm, Kaihan Krippendorff teaches executives, managers and business owners how to seize opportunities others ignore, unlock innovation, and build strategic thinking skills. Companies such as Microsoft, Citigroup, and Johnson & Johnson have successfully implemented Kaihan’s approach because their executive leadership sees the value of his innovative technique.

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