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Member Since 12/20/07 | Last Update 6/14/09

Valeria Maltoni

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Technology
United States

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Innovation, Technology, Leadership, Company of Friends, Expert

Bio

Go to -> http://www.conversationagent.com Welcome to the Conversation In observing what is happening to the marketplace and the blurring of traditional business roles, it has become increasingly clear to me that what we have called the experience economy from the homonymous book by Joseph Pine and James Gilmore and the new conceptual age with Daniel Pink, has become a conversation.

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Valeria's Recent ContentRSS Feed

Member Blog | 0 recommendations | September 27, 2009 9:04 pm

Three Companies that Started down the Trust Path with Customers First

...

Tags: Innovation, conversation, Conversation Agent, customer conversation

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Member Blog | 0 recommendations | September 20, 2009 8:17 pm

Five Companies that Fix their Story to Inspire Service

Branding as a strategy means little if the customer experience is not there. If your...

Tags: Innovation, conversation, Conversation Agent, customer conversation

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Member Blog | 0 recommendations | September 13, 2009 5:52 pm

Would CPG Brands Compete with their Own Channels for Customers?

AdAge writes an ...

Tags: Innovation, Alice.com, conversation, Conversation Agent

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Member Blog | 0 recommendations | August 30, 2009 8:52 pm

Customer Issues and the Bottom Line

Many marketers spend a considerable amount of time calculating the ROI of campaigns by...

Tags: Innovation, conversation, Conversation Agent, customer conversation

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