Show Compassion, Find Profit I have a lot of people tell me how unique my company is. I guess it's because in my industry (call centers), most businesses are focused on being the lowest bidder and aren't concerned about sacrificing employee morale and margins. In contrast, our attrition is a fraction of the norm, we've been named a "Best Place to Work" nine times, and have margins over 100 percent greater than competitors.
Posted Fri Oct 2, 2009
